Natural Bamboo Roman Shades ，Cordless Custom-Made

A size tolerance of ±1 inch is standard for made-to-order textiles, and finished width may run slightly wider than ordered to create proper pleat fullness — this is normal, not a defect.

Header style affects both the look (tailored vs. casual) and how the curtain moves on the rod. Pick based on your rod type and desired formality — check the style options on this product for what's available, and reach out if you're unsure which pairs best with your fabric.

A blackout lining sits behind your chosen fabric and blocks light while preserving the face color/pattern; a self-blackout fabric is woven to block light on its own, without a separate liner layer.

Yes — embroidery and printing are done in our own production, not outsourced, so we can often accommodate a specific motif or color match outside our standard collections. Contact us with your reference image or color code before ordering.

Hardware inclusions vary by header style — check this product's details for what ships with your order. Rods and tracks are typically purchased separately.

Not exactly — monitors render color differently than fabric looks in person. Because this is a custom order, please request a free swatch before ordering — returns for color or texture preference aren't accepted once production begins.

Made-to-order processing typically runs 3–6 business days, plus 4–8 business days shipping — about 7–14 business days total on a normal schedule (longer during major holidays).

Unless the product label says otherwise, use cold water on a gentle cycle and air dry — do not tumble dry. Natural-fiber blends like linen may show slight shrinkage over time; this is expected.

Because this item is made specifically to your fabric, size, and style selection, custom curtains aren't eligible for return due to preference or sizing choice — only for a confirmed manufacturing defect or an order error on our end.

Yes, within 12 business hours of payment at no cost. After that, changes or cancellations carry a 25% fee to cover fabric and labor already committed, and orders that have shipped can't be canceled.

A limited lifetime warranty covers manufacturing and craftsmanship defects — loose stitching, defective hardware, workmanship issues — under normal residential use. It doesn't cover normal wear, sunlight fading, or damage from misuse.