Terms of service
This website is operated by VOGOL. Throughout the site, the terms “we,” “us,” and “our” refer to VOGOL and ivogol.com.
By accessing our website or purchasing products from us, you agree to be bound by the following Terms of Service, including all related policies referenced on this website.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access or use our services.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
You may not use our products or services for any unlawful purpose or violate any applicable laws while using this website.
Any attempt to transmit malicious code, viruses, or harmful software is strictly prohibited.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
Content submitted through the website (excluding payment information) may be transferred across networks and adapted to technical requirements. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without prior written permission from VOGOL.
3. Product Information & Pricing
We strive to display product descriptions, colors, and images as accurately as possible. However, actual colors may vary depending on screen settings, lighting conditions, and fabric dye lots.
Product prices, descriptions, and availability may change without notice.
We reserve the right to discontinue products or limit quantities at any time.
4. Orders & Billing Information
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, unauthorized resale, or abuse of our policies.
You agree to provide accurate and complete billing, shipping, and payment information for all purchases made on ivogol.com.
For details regarding returns, cancellations, and refunds, please review our Return & Refund Policy.
5. Custom Products
Many VOGOL products are made to order, including custom curtains, Roman shades, and blinds.
Due to the personalized nature of these products, slight variations in size, texture, color, and stitching may occur and are considered normal.
Customers are responsible for verifying all measurements, fabric selections, colors, and customization details before placing an order.
6. Third-Party Services & Links
Our website may contain links to third-party websites or services that are not owned or controlled by VOGOL.
We are not responsible for the content, policies, or practices of any third-party websites or services.
7. User Submissions
If you submit reviews, comments, feedback, suggestions, photos, or other content to us, you grant VOGOL the right to use, reproduce, edit, publish, and display such content for marketing, promotional, or operational purposes.
You agree not to submit unlawful, offensive, defamatory, misleading, or infringing content.
8. Accuracy of Information
We do our best to ensure the information on our website is accurate and current. However, occasional errors, inaccuracies, or omissions may occur, including those related to pricing, product descriptions, promotions, shipping times, or availability.
We reserve the right to correct such errors and update information without prior notice.
9. Prohibited Uses
You may not use this website:
- For unlawful activities
- To violate intellectual property rights
- To distribute harmful software or malicious code
- To collect personal information from others
- To spam, phish, scrape, or interfere with website security
- To upload abusive, defamatory, or offensive content
Violation of these rules may result in immediate termination of access to our services.
10. Disclaimer of Warranties
All products and services provided by VOGOL are offered “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of the website.
To the fullest extent permitted by law, VOGOL shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
11. Limitation of Liability
In jurisdictions where limitations of liability are permitted, our total liability shall not exceed the amount paid for the product or service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless VOGOL and its affiliates, employees, service providers, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the website.
13. Privacy
Your use of this website and submission of personal information are governed by our Privacy Policy.
14. Termination
We reserve the right to suspend or terminate access to our website or services at any time if we believe you have violated these Terms.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
16. Changes to These Terms
We may update or revise these Terms of Service at any time without prior notice.
Continued use of ivogol.com after updates are posted constitutes acceptance of the revised Terms.
17. Contact Information
Questions regarding these Terms of Service may be sent to:
18. Company Information
Contracting Party: Hong Kong Youyi E-Commerce Co., Limited
Address: Unit 903, 9/F, Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong
Business Registration Number: 80528032